Senator Windows - Products - Customer Care & Maintenance

Tel: +353 (0)53 9141522
Email: info@senatortimber.ie
Seaview Industrial Estate,
Wexford, Ireland

Customer Care & Maintenance

We are committed to providing the best service we possible. We strive to ensure that all our projects are completed promptly and to our customer’s satisfaction.
If in the unlikely situation there are any problems please contact
Bob Crosbie
053 9155300
bob.crosbie@senatortimber.ie

General Maintenance and Window care

Check the surface of windows and doors regularly so that any damage can be detected and repaired as quickly as possible.
Cleaning
Use plenty of water the first time you wash your windows and doors after finishing your building or remodeling project. Remove window stickers using a sponge and water. Remove any leftover glue or silicone on the glass using petrol or paint thinner. After washing or polishing the windows, be sure to dry off the sash and frames with a dry cloth.
Important: Never use Petrol or paint thinner on painted or treated surfaces.

Lubrication
All hinges, handles and rivet joints, as well as any espagnolette locks, slide bars, roller bolts, slots, locks or bar locks should be lubricated as needed or at least once a year with all purpose oil. On sashes fitted with friction brakes and or concealed swing and reversible hardware and mountings, it is important to keep the slide rails clean and oil free – also free from paint.

A full and details installation and maintenance guide is available to download on our product information guide